Privacy Policy

 

At The Saathi 99 Market (accessible from [https://thesaathi.co.in](https://thesaathi.co.in)), your privacy is a top priority. This Privacy Policy document outlines the types of information that is collected and recorded by us and how we use it.

 

1. Information We Collect
When you browse, register, or place an order on our store, we may collect:

 

  • Contact Information: Name, email address, phone number, and delivery/billing address.
  • Order & Transaction Details: Products purchased, payment status, and order history (note: payment card or UPI details are securely processed directly by our payment gateway and are not stored on our servers).
  • Technical & Usage Data: IP address, browser type, device information, and browsing activity to improve website performance and user experience.
2. How We Use Your Information
We use the collected details to:

 

  • Process, fulfill, and deliver your orders.
  • Send order confirmations, tracking updates, and customer support responses.
  • Prevent fraudulent transactions and secure our platform.
  • Improve our website layout, product offerings, and overall shopping experience.
3. Cookies
We use cookies to:

 

  • Keep track of items in your shopping cart.
  • Remember your account preferences and login sessions.
  • Understand website traffic and interactions to offer better site tools.
You can choose to disable cookies through your individual browser options, though some store features (like checkout) may not function properly.

 

4. Third-Party Services & Data Sharing
We do not sell, trade, or rent your personal information to third parties. We share data only with trusted partners necessary for operating our website and fulfilling your orders:

 

  • Logistics & Courier Partners: To deliver your orders to your doorstep.
  • Payment Gateways: To process secure online payments.
  • Spam & Security Tools: To protect against malicious activity.
5. Data Security
We implement standard security measures to keep your personal details protected. Sensitive data transmitted between your browser and our store is encrypted using SSL (Secure Socket Layer) technology.

 

6. Your Rights
You have the right to:

 

  • Access, update, or correct your personal details via your account dashboard.
  • Request the deletion of your account and personal data, subject to legal and transaction record-keeping requirements.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to us:

 

  • Email: saathir392@gmail.com
  • Phone: +91 9078322192
  • Address: Moti Mandap Front Road, Astaranga, Kakatpur, Odisha 752108